Survey Results

Client Satisfaction Survey Results (March, 2017)

The clinic was easy to find

The clinic was easy to find.

surveyQ 5 The waiting area was comfortable.

The waiting area was comfortable.

Q 6 The atmosphere was positive.

The atmosphere was positive.

The administrative staff were friendly and attentive.

The administrative staff were friendly and attentive.

My phone calls were answered in a timely manner by the administrative staff.

My phone calls were answered in a timely manner by the administrative staff.

I was able to get an appointment that was convenient for me.

I was able to get an appointment that was convenient for me.

My billing questions were answered on a timely basis.

My billing questions were answered on a timely basis.

The offices were comfortable.

The offices were comfortable.

My counselor was warm and treated me with respect.

My counselor was warm and treated me with respect.

My questions and concerns were addressed by my counselor.

My questions and concerns were addressed by my counselor.

My counselor listened to me and understood me.

My counselor listened to me and understood me.

My counselor helped me deal more effectively with my problem.

My counselor helped me deal more effectively with my problem.

Overall, I am satisfied with my care.

Overall, I am satisfied with my care.

I am comfortable referring my friends and relatives to Relationship Center of Michigan.

I am comfortable referring my friends and relatives to Relationship Center of Michigan.

If I need help in the future, I am comfortable returning to Relationship Center.

If I need help in the future, I am comfortable returning to Relationship Center.

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